Millars Storage policies
Policies
Everything you need to know about how Millars Storage works, in one place. Each policy opens on its own page.
- Privacy PolicyWhat personal information we collect, why we use it, how long we keep it and your rights.
- CCTV PolicyHow CCTV is used at Millars Storage and how to ask for footage of yourself.
- Cookie PolicyHow our website uses cookies and third-party content.
- Website Terms of UseThe terms for using the Millars Storage website.
- Customer Storage TermsA plain-English summary of the main terms of your storage licence.
- Prohibited Items PolicyWhat must never be stored, including rules for e-bikes and lithium batteries.
- Payments, Late Payment and LienHow payment works, what happens if a payment is missed, and our lien.
- Cancellation and RefundsHow to cancel or end your licence and when you will get money back.
- Site Rules, Health and Safety and AccessSite rules, safety guidance, facilities and how access works.
- Accessibility and ComplaintsOur accessibility statement and how to make a complaint.
- Protection PlanOptional enhanced liability cover at £7.50 a month per £1,000 of declared value.
Questions about any of these? Call 07734 888326 or email office@taracoles.co.uk.