Millars Storage policies
- Privacy Policy
- CCTV Policy
- Cookie Policy
- Website Terms of Use
- Customer Storage Terms
- Prohibited Items Policy
- Payments, Late Payment & Lien
- Cancellation & Refunds
- Site Rules, Health & Safety
- Accessibility & Complaints
- Protection Plan
Prohibited Items Policy
Last updated: November 2026
To keep everyone’s belongings and the site safe, some things must never be stored at Millars Storage. This policy matches the prohibited goods terms in our storage licence.
Items you must not store
- anything hazardous, flammable, explosive or toxic;
- fuels, oils, gas bottles, paints, solvents or chemicals;
- fireworks or ammunition;
- batteries in bulk, or any battery that is being charged;
- food or perishables;
- plants, animals or any living thing;
- cash, jewellery or irreplaceable items;
- illegal, stolen or counterfeit goods;
- waste or rubbish.
E-bikes, e-scooters and lithium batteries
- Only undamaged batteries may be stored.
- Store batteries at a low state of charge, and remove them from the bike where practical.
- No charging on site and no electrical hook-up of any kind.
- Damaged or swollen batteries must be removed from the site immediately.
How you can use your space
You must not:
- live, sleep or work in or from your unit or container, or use it as an office, workshop or mailing address;
- run any business activity that is open to the public from the site;
- alter, drill, paint or fix anything to your unit or container;
- cause a nuisance to other customers or neighbours.
Not sure?
If you are unsure whether something can be stored, please ask Tara before you bring it: 07734 888326 or office@taracoles.co.uk.
What happens if prohibited items are found
If we reasonably suspect prohibited items, we may inspect your unit on at least 48 hours’ notice, or without notice in an emergency or if required by the police, fire service or another authority. We may need to cut off your padlock; if so, we fit a replacement and tell you. We may ask you to remove the items straight away, and storing prohibited items is a serious breach that can lead to the licence being ended. You are responsible for any loss, damage or costs they cause.